Effective Date: 6/4/2023
Information We Collect: We may collect various types of information from you, including but not limited to:
Personal Information: Name, email address, phone number, and other contact details.
Billing Information: Credit card details, billing address, and payment preferences.
Usage Information: Log data, IP addresses, browser type, device information, and usage patterns.
Communication Information: Correspondence, inquiries, and feedback provided to us.
Use of Information: We use the collected information for the following purposes:
- To provide and improve our services, including Hotel Oceana Santa Barbara and related support.
- To process payments and complete transactions.
- To communicate with you, respond to inquiries, and provide customer support.
- To send you promotional materials, updates, and newsletters, with your consent.
- To analyze website usage, monitor trends, and improve our website's functionality.
- To comply with legal obligations and protect our rights and interests.
Information Sharing: We may share your information with the following third parties:
Service Providers: We may disclose information to trusted third-party service providers who assist us in delivering our services, such as payment processors and logistics partners.
Legal Requirements: We may share information in response to a legal request or as required by applicable laws and regulations.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Data Security: We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Links: Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy: Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.